I am an outcome-focused L&D professional and coach with 17+ years of experience in the Customer Service, HR & Sales Training enabling businesses to build Knowledge, Skill & Behavioural Capability in both Corporate and Consultant roles. Proven success in transitioning formulated strategy into tactical plans while guiding / nurturing teams towards peak performance goals through Blended Learning and Development initiatives and supported with easily accessible digital content. Exposed to Global Multi- Cultural, Matrix Organization in various sectors such as BPO, Telecom, FinTech, Banking, Retail & IT organisations. Excellent analytical, interpersonal and communication skills. Driven by challenges and high achievement under pressure.
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